Please read the following information carefully to ensure that you are fully aware of the restrictions within this policy and our obligations to you:
You may return your fully functional and undamaged BioShield USB key for any reason within 30 days of receipt of your original order for a full refund or exchange. Shipping and handling charges are not refundable.
To return your BioShield product, please follow these steps:
Please submit a return request to [email protected]
Carefully pack the product so that it will not be damaged during shipping. We suggest using the original packaging if possible.
Mark the order number clearly on the original packaging and outside of the package.
Ship the product to :
Po Box 7861
NN16 6PY United Kingdom
You are responsible for and must prepay all return shipping charges. You assume all risk of loss or damage to the product while in transit to us. We recommend that you use a traceable method of shipping for your protection. If the product is damaged we reserve the right to either refuse the return or to charge for any damage to the product .
Any other address will be undeliverable and no refund can unfortunately be processed.
- In order to receive a refund you must include your order number, name and email of the person who bought the 5GBioShield, and the original shipping address.
- All returns must have proper amount of postage.
- Once your return is received we will apply a refund to the payment method that was used to originally purchase the item and notify you via email that your return was processed.
Please allow up to 30 days to receive the return credit.
- If the 5GBioshield USB stick becomes defective or broken within 1 year then an exchange will be shipped.
- Shipping and handling charges are not refundable.
- Upon you following the above Refund Terms 5G BioShield will issue a full refund including taxes paid (e.g. state, customs, VAT)
General Terms of Sale:
The legal and contractual aspects related to the purchase of goods and/or services from the owner of the Site (online and offline) are governed by the General Terms of Sale. The General Terms and Conditions are an integral part of the Terms herein.
Information concerning Returns can be found in our Returns Policy which can be accessed through this link. That Policy is also an integral part of the Terms herein.
Contact: Contact can be made by emailing to: hello (at) 5gbioshield.com or mailing to:
BioShield Distribution Ltd.
Unit 5 Drakes Courtyard
291 Kilburn High Road
London, England, NW6 7JR